Privacy Policy
Last Updated: April 2025
At Dolphin Survey Boat Trips, we’re committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data when you use our website or book a trip with us.
1. Who We Are
Dolphin Survey Boat Trips
📍 Based in New Quay, Ceredigion, Wales
📞 Phone: 01545 560032
2. Information We Collect
We may collect:
- Contact Details – Your name, email address, and phone number
- Booking Information – Trip dates, group size, and payment details (handled via secure providers)
- Website Data – IP address, device type, browser type, pages visited, time spent, etc.
- Marketing Preferences – Your opt-in/opt-out choice for emails and updates
3. How We Use It
We process your data to:
- Confirm and manage bookings
- Reply to enquiries
- Improve the website experience
- Send offers or news (if you’ve opted in)
4. Cookies
We use cookies to enhance your browsing experience. Full details are available in our Cookie Policy.
5. Sharing Data
We may share your information with trusted third parties, such as:
- Payment processors (e.g., Stripe, PayPal)
- Analytics tools (e.g., Google Analytics)
- Law enforcement if required by law
6. Your Rights
Under the UK GDPR, you can:
- Access the data we hold about you
- Request correction or deletion
- Withdraw consent or object to processing
- File a complaint with the ICO (Information Commissioner’s Office)
7. How Long We Keep Data
We retain data only as long as necessary:
- Bookings: up to 6 years for legal/tax purposes
- Marketing: until you unsubscribe or withdraw consent
8. Updates
This policy may change occasionally. The latest version will always be available here.